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How to Choose the Right Moving Company

6 Recommended Steps To Select A Mover*

6 Smart Tips to Help You Choose the Right Moving Company
(From the pros at Express Vanlines)

Let’s face it—shopping for a mover isn’t exactly fun. But choosing the wrong one? That can turn your entire relocation into a nightmare. At Express Vanlines, we’ve helped thousands of customers move smoothly, and we’ve seen firsthand the pitfalls people run into when booking the wrong type of mover.

Here are 6 must-know tips that will save you time, money, and stress when searching for a reliable moving company:

1. Make Sure the Company Is Local to You
If the company quoting you isn’t physically based (at least) in your tri-state area, there’s a good chance they’re a moving broker, not an actual mover. Brokers act as middlemen—they don’t own trucks or employ movers. That means you won’t know who’s actually handling your stuff until the last minute, if at all.

With Express Vanlines, you’re working directly with a trusted moving team who’s rooted in your area and handles your move from start to finish—no guesswork, no games.

2. Understand How You’re Being Charged
Pricing in the moving world can be confusing—but it shouldn’t be.

Did your estimator clearly explain how your rate is calculated?

Did they review your inventory list in detail?

Did they walk you through what’s included in terms of packing services?

Do you know exactly what’s expected from you and what to expect from the movers?

If the answers are “no” or “not really,” that’s a red flag. At Express Vanlines, we break everything down for you—no hidden fees, no surprise upcharges.
3. Verify Their BBB Rating
A strong Better Business Bureau (BBB) rating says a lot about a company. Look for at least an A rating, and if they’re accredited, even better.

BBB accreditation means:

The company has been in business for a while

They’ve shown consistency and professionalism

They maintain a low complaint ratio (less than 1%)

Not every company can earn that kind of recognition—Express Vanlines has, and we’re proud of it.

4. Don’t Choose Based on Price Alone
We get it—everyone wants to save money. But the cheapest price often comes with the most headaches.

The real key to a smooth move isn’t the rate—it’s your moving consultant. Their experience, communication skills, attention to detail, and honesty will make or break your move.

Ask yourself:

Is this person walking me through everything clearly?

Do they seem like they actually care about how this move goes?
If not, move on.
Does he sound experienced, knowledable?
Does he get back to me in a reasonable amount of time, how is their communication with me through the quoting process?


5. Never Reveal Who Else You’re Getting Quotes From
This one’s underrated: Keep competitor names to yourself. Why?

Any company that immediately starts bad-mouthing the competition is showing you a lack of professionalism. A good mover will focus on giving you a strong, honest estimate—not trashing the next guy. Let the quality of their estimate and service speak for itself. Not through fabricated fake review sites. That’s how Express Vanlines earns trust—through action, not trash talk.

6. Make Sure the Furniture List Is Accurate
This might sound small, but it’s huge. If the inventory list is off—even by a little—your quote can change on move day.

 

Double-check that everything’s listed correctly. A detailed, accurate list = no surprises later. At Express Vanlines, we take the time to go over your list with a fine-tooth comb to protect your time, budget, and peace of mind.

Bottom Line:
Hiring a moving company doesn’t have to be stressful, but it does have to be smart. Use these tips, ask the right questions, and don’t settle for anything less than full transparency.

Want a move you can feel good about?
Express Vanlines has your back.
Let’s get you moved the right way.